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I am having the same issue with my 08 Caliber. I turn it to defrost and it snaps back 2 clicks. I can only use head feet combo or just feet. I removed the glove box and it doesn't appear that the black hosing is in the way at all. I can feel that the cable is still connected to the white plastic piece and it still moves when I turn the dial. I'm thinking I may need to removed the front of the dash where the control dials are located. Im not sure what else it could be.
 

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Thanks for this tip. My dial spins easily but doesn't change position. I reached in and spun the white knob off of defrost from the winter. I'll check that hose to see if it's in the way but I suspect that the linkage cable fell off and I didn't know what to look for the first time around. Will let you know.

Thanks.
 
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